Shipping Methods & Carriers

Coastal Outdoors ships eligible products using trusted carriers, which may include USPS, UPS, FedEx, or other approved shipping providers depending on the item, destination, warehouse location, and carrier availability.

Shipping methods may vary based on product type, package size, package weight, delivery address, and any applicable shipping restrictions.

Some items may ship directly from Coastal Outdoors, while others may ship from a distributor, manufacturer, warehouse, or fulfillment partner.

Shipping Costs

Shipping costs are calculated based on the size, weight, destination, shipping method, and warehouse location of the items in your order.

Shipping charges are displayed during checkout before your order is submitted.

Expedited shipping may be available for eligible items at an additional cost. Expedited shipping availability is not guaranteed for all products or destinations.

Shipping rates are subject to change based on carrier fees, fuel surcharges, warehouse rules, product dimensions, and market conditions.

Processing & Delivery Times

Most orders are processed within 1–3 business days, excluding weekends and holidays.

Processing time is the time needed to verify, prepare, package, and release your order for shipment. Delivery time begins once the carrier receives the package.

Delivery times vary based on destination, carrier, shipping method, weather conditions, holidays, and carrier delays.

Tracking information will be provided when available after your order ships.

Multiple Shipments

Orders containing multiple items may ship in separate packages, from separate warehouses, or on different dates.

If your order ships in multiple packages, you may receive more than one tracking number.

Separate shipments do not necessarily mean that items are missing from your order.

Shipping Restrictions

Some products may be restricted by federal, state, county, city, carrier, warehouse, distributor, or manufacturer rules.

Restricted products may include, but are not limited to:

• Knives and cutting tools
• Archery products
• Hunting accessories
• Safety equipment
• Hazardous, pressurized, oversized, or heavy items
• Products with age restrictions
• Products restricted by local law or carrier policy

Customers are responsible for knowing and following all laws and restrictions that apply in their state, county, city, or local jurisdiction.

Coastal Outdoors reserves the right to refuse, cancel, or refund any order that cannot legally or safely be shipped.

Age-Restricted Items

Certain outdoor products may require the purchaser to meet a minimum age requirement. By placing an order, you represent that you are legally permitted to purchase and receive the products ordered.

Coastal Outdoors may cancel an order if we believe the order violates age restrictions, shipping restrictions, or applicable law.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Coastal Outdoors is not responsible for delays, lost packages, returned shipments, or additional shipping charges caused by incorrect, incomplete, or undeliverable addresses.

Please carefully review your shipping address before submitting your order.

Tracking Information

When tracking information is available, it will be sent to the email address provided at checkout.

Tracking updates are controlled by the carrier. It may take time for tracking numbers to show movement after a shipping label is created.

If tracking shows your package as delivered but you cannot locate it, please check around your delivery area, with household members, neighbors, building management, or your local carrier office.

Lost, Stolen, or Delayed Packages

Coastal Outdoors is not responsible for carrier delays caused by weather, holidays, high shipping volume, natural disasters, incorrect addresses, or other circumstances outside our control.

If a package appears to be lost, delayed, or misdelivered, we will assist where possible, but carrier investigations and claim decisions are handled by the shipping carrier.

Coastal Outdoors is not responsible for packages that are stolen after confirmed delivery.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery.

Please include:

• Your order number
• Photos of the damaged item
• Photos of the shipping box
• Photos of the packing materials
• Photos of the shipping label

Please keep all packaging and shipping materials until the issue is resolved. Carriers may require packaging inspection for damage claims.

Incorrect or Missing Items

If your order arrives with an incorrect item or appears to be missing an item, please contact us within 48 hours of delivery.

Include your order number, a description of the issue, and any helpful photos. We will review the order and work to correct the issue when appropriate.

Refused or Undeliverable Packages

If a package is refused, returned to sender, undeliverable, or unable to be delivered due to an incorrect address, the order may be refunded less original shipping, return shipping, carrier fees, handling fees, and any applicable restocking fee.

If the item is eligible to be reshipped, additional shipping charges may apply.

Backorders & Out-of-Stock Items

Some items may become unavailable after an order is placed due to distributor inventory changes, warehouse updates, manufacturer delays, or system synchronization timing.

If an item is unavailable, Coastal Outdoors may contact you with options, issue a refund, cancel the affected item, or cancel the order.

Backordered items will ship when available unless canceled before fulfillment.

Order Cancellations Before Shipping

Orders may be canceled before they are processed, packed, shipped, or transmitted to a fulfillment partner.

Once an order has entered fulfillment or has shipped, it may no longer be cancelable and may be subject to our Refunds & Returns Policy.

International Shipping

Coastal Outdoors is primarily intended for U.S. customers. International shipping may not be available for most products.

We reserve the right to cancel any order that cannot be shipped due to international shipping restrictions, customs requirements, carrier limitations, or product restrictions.

Pricing, Availability & Shipping Errors

Coastal Outdoors works to keep shipping rates, product availability, and delivery information accurate. However, errors may occur.

We reserve the right to correct shipping errors, cancel orders affected by incorrect shipping rates, or contact customers if additional shipping charges are required for oversized, heavy, restricted, or special-handling items.

Questions?

If you have questions about your order, tracking, shipping options, restrictions, or delivery issues, please contact Coastal Outdoors:

Email: info@coastal-outdoors.store
Phone: (302) 401-0259
Website: https://coastal-outdoors.store